The Ambulatory Pharmacy Practice Manager works with Pharmacy Department Leadership to manage, develop, and improve Ambulatory Pharmacy Practice within the Anne Arundel Health System. This includes, but is not limited to: participating in the Pharmaceutical Care of patients; overseeing the overall operations of Ambulatory Practice; working with the Anticoagulation Clinic Medical Director in developing and modifying, as needed, departmental policies, procedures, and treatment protocols; facilitating, in concert with the AAMC Clinical Pharmacy Manager, the review and approval of departmental policies, procedures, and treatment protocols by appropriate AAMC committees; working within AAHS to develop and expand programs to improve the health of our community by optimizing medication therapies for our patients; and providing educational experiences for the health care team, students, and residents.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Performs supervisory functions in the oversight of all department personnel including, but not limited to: recruiting and hiring of new personnel; providing employee coaching, goal development, and evaluation of performance; timely completion of employee evaluations, and discipline in accordance with AAMC policy. In concert with the Director of Pharmacy, develops and manages the annual operating budget.
- Participates in the establishment of goals and objectives for the Department, as a member of the Pharmacy Leadership team, and represents the Pharmacy Department to help align goals through participation in inter-professional teams and committees at the system and population level (within the Collaborative Care Network).
- Leads the department in developing, implementing, and monitoring department metrics to assure desired results are obtained to achieve departmental goals. Possesses an understanding of performance standards set forth by accreditation, recognition and certification bodies such as Joint Commission and the National Committee for Quality Assurance (NCQA).
- In collaboration with Pharmacy Department leadership, enhances patient-related drug therapy at the system and population level. Develops, implements and disseminates evidenced-based medicine, treatment guidelines, protocols, pathways, initiatives and/or clinical programs, including collaborative drug therapy management agreements that promote appropriateness and cost-effectiveness of medications.
- Identifies, resolves, and prevents potential and actual drug-related problems by obtaining and evaluating medical data, including but not limited to: patient history, laboratory data, progress notes, and reviews patient EMR for drug interactions, allergies and contraindications, to determine and implement optimal drug therapy. Contacts the prescriber and/or AC Clinic Medical Director, as appropriate, to clarify orders, manage off-protocol situations, manage compliance issues, manage urgent/emergent situations, and/or make other recommendations concerning clinic therapies. Reviews referrals from physicians to the Clinic to ensure appropriateness from a clinical, as well as corporate compliance, standpoint.
- Maintains complete and accurate records as required by departmental policies and procedures and/or federal and state board regulations, including the documentation and investigation of all reported Hospital-related adverse drug reactions, in conjunction with the staff pharmacists. Monitors billing for Pharmaceutical Care provided and works with Reimbursement to help ensure corporate compliance.
- Assists with providing, coordinating and evaluating staff clinical knowledge/skills/competencies for continuing professional developmental opportunities. Provides in-service education to pharmacists and professional staff directed towards the AAMC patient population and/or clinical drug use initiatives.
- Assists in the growth and development of pharmacists, students and medical staff through mentoring and education. Provides necessary training and support to pharmacy staff, students and PGY-1 residents for their developmental level, the requirements of the position and in the context of the needs of patients and hospital staff. This function may include future development of a PGY-2 Ambulatory Practice Residency.
- Provides data collection and utilizes health informatics to identify performance and quality improvement initiatives involving ambulatory pharmacy operations and/or related patient and population-based outcomes; develops, coordinates and communicates improvements processes in concert with department Medical Director and Pharmacy Department leadership.
- Supports AAHS Population Health initiatives by continuing to grow community-based Pharmaceutical Care programs, including, but not limited to: improvement of care transitions, expansion of Collaborative Drug Therapy Management Agreements, provision of Academic Detailing and participating in committees leading these initiatives (e.g. multiple Collaborative Care Network committees).
- Doctor of Pharmacy degree from an accredited school of pharmacy or equivalent clinical experience
- Completion of PGY-2 Ambulatory Pharmacy Residency
- Previous workplace experience in the management of oral anticoagulation and Medication Therapy Management (MTM).
- Three years of experience working in a clinical setting as a Pharmacist, one year of which includes experience leading or supervising staff.
- Current or imminent licensure as a Pharmacist by the State of Maryland Board of Pharmacy required.
- Anticoagulation Certification is highly desirable
- Certification in Ambulatory Practice by the Board of Pharmacy Specialties (BPS) is highly desirable
Working Conditions, Equipment, Physical Demands:
Based on the essential functions, HR will insert the type of work performed (e.g. light, medium, heavy, etc).
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Medium
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.